General contract conditions agreement

The use or recruitment of the products and / or services offered on dolmendelacara.com implies the acceptance of the following general conditions of sale. Purchases made on this web site remain submitted to the current regulation.

  • Prices and postage
    • All services or products shown in dolmendelacara.com prices include 21% VAT in shipping and 10% VAT in food products.

 

  • Warranties
    • All our products provide direct warranty from the manufacturer which in any case is less than two (2) years as it establishes the law 23/2003 of warranty in the sale of consumer goods. Products handled, beaten or defects caused by improper use are explicitly beyond the manufacturer’s warranty.

 

  • Use conditions
    • These general conditions regulate the access and use of the web sitedolmendelacara.com in order to provide information about its products, services and prices. The access to the web site implies your acceptance without reservations.
    • It is authorized the viewing, printing and partial downloading of the content of the website, only and exclusively if it is carried out with the exclusive aim of obtaining the information contained for personal and private use. It is expressly forbidden to use it for commercial purposes or for its distribution, transformation or public communication.
    • The totality of this website (texts, photographs, logos, buttons, files, combinations of colors, structure and presentation of its contents) is protected by Spanish and international laws on Intellectual and Industrial Property. It is explicitly forbidden the total or partial reproduction of this website and any of its contents without the express written permission of dolmendelacara.com
    • Dolmendelacara.com reserves the right to modify the commercial offer of the web site at any time and to maintain its updated content without being obliged to ensure a full update.
    • Dolmendelacara.com does not assume any responsibility derived from the granting or contents of the links of third parties to which reference is made in the web page dolmendelacara.com, excluding any responsibility for damage of any kind caused to the user.

 

  • Obligations of the user and/or client
    • The user and / or client of dolmendelacara.com is committed at all times to facilitate truthful information on the requested data in the different application forms and / or requests of information and buy.
    • In the course of the sale or commercialization of the products of our web site that require the purchaser to have a determined age according to the legislation in force in their country of origin, the Buyer expresses that meets this requirement to formalize the purchase.

 

  • Products and services description
    • The articles exposed in dolmendelacara.com will be available for sale until the end of stock
    • The offers are properly marked and identified. Its term of validity has effectiveness while they appear on its screen. The above mentioned offers will be able to be modified or cancelled without previous notice.
    • The civil liability of dolmendelacara.com by the products supplied is limited to the amount of the same. The user or consumer waives to claim any responsibility for any other concept in case of dissatisfaction of the products purchased on this web page.
    • Dolmendelacara.com strives daily to provide the information and truthful manner without typographical errors. In the event that foreign error of this kind occurs, dolmendelacara.com will proceed immediately to its correction. If there is a typographical error in any of the prices shown and some customer would have taken the decision of sell based in this mistake, dolmendelacara.com will communicate this mistake to the costumer and this will have the right to rescind the sell without any cost by his part.

 

  • General conditions modification
    • Dolmendelacara.com may modify the General conditions when considered appropriate.

 

  • Applicable Law and Competent Jurisdiction
    • These general conditions are governed and interpreted in accordance with the laws of Spain. Any dispute concerning the interpretation or execution of these general conditions of sale will be under the exclusive jurisdiction of the courts of Montijo (Spain).

 

  • How do I return a defective product?
    • If the customer considers that at the time of delivery the item is unadjusted conform to what is stipulated in the order, the customer must contact the store immediately through the facilitated email address (Info@dolmendelacara.com) In the email, the customer must detail the data from the damaged product, as well as the damage that it suffers. The communication of the defects of the products, must be carried out within 24 hours after delivery. To improve the evaluation of the damages, the customer must include photographs of the problem.
    • The customer may return the item by the same means in which it was delivered.
    • The online store will proceed to carefully examine the returned article and communicate by email within a reasonable time to the purchaser the reimbursement or replacement of the same if applicable (in its case). The refund or replacement of the item will be made as soon as possible and in any case within 14 days of the date on which the online store sends an email confirming that the refund or replacement of the non-compliant item proceeds.
    • Amounts paid for those articles returned by default (when actually exists) will be reimbursed in full to the buyer, including delivery costs incurred to deliver the article and the costs that the buyer would have incurred for return. The reimbursement will be made in the same means of payment that was used to pay the purchase.
    • The colors and the characteristics of the products can be affected by the calibration of each monitor, so it is not possible to guarantee that the accuracy of the colors and the characteristics of the products correspond to reality.
    • In case of return, the purchaser must send all items that are part of the order and keep their original packaging (box) for a later review.
    • Once opened any of the products of the order, the right to exchange or return will be cancelled for health reasons.
    • The rights recognized by the current legislation are safe in any case.